Security
A TOP PRIORITY
At Mossel Bay Retirement and Lifestyle Village, we consider the well-being and safety of our residents as priorities. Access Control, Perimeter Monitoring, Control of Workers in the Village, and Information Meetings for Residents are based on four key building blocks on which our strategy for security bases. These pillars ensure that security in all aspects can be found, giving peace of mind within ourselves and confidence in the surroundings our residents are in.
ACCESS CONTROL
Access control enables our security strategy, meaning that only authorized people can enter the village. The access control system is sophisticated and operates 24/7, regulating entry through secure access gates. Residents are provided with access instruments, while visitors must explain the purpose of their visit before being approved for access to the premises. Entry into the village would therefore be fully restricted to only those approved, hence reducing the rates of unauthorized access. Visitors, contractors, and delivery persons would fall under close scrutiny, and the residents remain fully in control of visitors into their houses, thereby further improving the security sensation.
PERIMETER MONITORING
Our second security layer is the perimeter, which safeguards the village against external intrusions. The village is ring-fenced with top-quality, state-of-the-art surveillance equipment, including cameras positioned at appropriate distances, equipped with night vision and motion detection. The systems constantly monitor these perimeters to report any suspicious activities. In addition, security manned patrols provide human oversight and deterrence along the perimeter to ward off any potential intruders. This ensures constant vigilance, keeping the village safe from any form of threat and offering a haven to residents.
CONTROL WHO CAN WORK
An important aspect of maintaining security within the village is controlling who is permitted to work on-site. We have a strict vetting and screening process for all service providers, contractors, and maintenance personnel. Each worker is required to go through background checks and be approved by our security team before being granted access. Workers are only allowed into the village during designated hours, and their movements are closely monitored. By ensuring that all individuals working in the village are thoroughly vetted, we prevent any potential security risks from unauthorized personnel.
INFORMATION MEETINGS FOR RESIDENTS
The final pillar of our security strategy is educating the residents and communicating with them through regular information meetings. As we feel that security is every person's responsibility, we encourage residents to take better care of their surroundings by keeping them well-informed about the latest security issues. In turn, during the meetings, updates on security protocols are provided, residents are informed about incidents that may have occurred, and guidelines are given on how they can make further contributions toward the safety of the village. These would include topics such as how to report suspicious activity, what action to take in case of an emergency, and other helpful suggestions to secure personal property. Open communication between our residents and the security team provides a sound and collaborative approach to security.
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