Published 30 January 2019

Definitions and Interpretation

1.1. “Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013.

1.2. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.

1.3. “You” or the “user” means any person who accesses and browses this website for any purpose.

1.4. “Website” means the website of Mossel Bay Retirement and Lifestyle Village at URL www.aftreebydiesee.co.za or such other URL as Mossel Bay Retirement and Lifestyle Village may choose from time to time.

Status and Amendments

2.1. Mossel Bay Retirement and Lifestyle Village respects your privacy. This Privacy Notice statement sets out the Mossel Bay Retirement and Lifestyle Village information gathering and dissemination practices in respect of the Website.

2.2. This Privacy Notice governs the processing of personal information provided to Mossel Bay Retirement and Lifestyle Village through your use of the Website.

2.3. Please note that, due to legal and other developments, Mossel Bay Retirement and Lifestyle Village may amend these terms and conditions from time to time. The version of the terms and conditions effective for this Privacy Notice are indicated by the effective date incorporated in the title of this Privacy Notice. You must remain appraised of the current version of this Privacy Notice. The date stated in the heading of this Privacy Notice is the effective date that governs the browsing and use of this Privacy Notice from that date until the next revision of this Privacy Notice becomes effective.

2.4. By continuing to browse or use this Privacy Statement after a revised Privacy Notice becomes effective constitutes your agreement to observe this Privacy Notice as may be altered.

Processing of Personal Information

3.1. By providing your personal information to Mossel Bay Retirement and Lifestyle Village, you acknowledge that it has been collected directly from you and consent to its processing by Mossel Bay Retirement and Lifestyle Village.

3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing an online form) the following principles are observed in the processing of that information:

3.2.1. Mossel Bay Retirement and Lifestyle Village will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which data is collected will be apparent from the context in which it is requested.

3.2.2. Mossel Bay Retirement and Lifestyle Village will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed.

3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected unless you have agreed to an alternative utilize in writing or Mossel Bay Retirement and Lifestyle Village is permitted in terms of national legislation of general application dealing primarily with the protection of personal information.

3.2.4. Mossel Bay Retirement and Lifestyle Village will keep records of all Personal Information collected and the specific purpose for which it was received.

3.2.5. Mossel Bay Retirement and Lifestyle Village will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or the Mossel Bay Retirement and Lifestyle Village is required to do so by law.

3.2.6. If personal information is released with your consent Mossel Bay Retirement and Lifestyle Village will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release.

3.2.7. Mossel Bay Retirement and Lifestyle Village will destroy or delete any personal information that is no longer needed by the Mossel Bay Retirement and Lifestyle Village for the purpose it was initially collected, or subsequently processed.

3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, Mossel Bay Retirement and Lifestyle Village may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.

Collection of anonymous data

4.1. Mossel Bay Retirement and Lifestyle Village may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but allows the Mossel Bay Retirement and Lifestyle Village to collect statistics.

4.2. Mossel Bay Retirement and Lifestyle Village may utilize temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to maintain a record of your interaction with this website and facilitate user convenience.

4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to the use of services offered or to provide Mossel Bay Retirement and Lifestyle Village with feedback on the performance of this website.

4.2.2. The following classes of information may be collected in respect of users who have enabled cookies:

4.2.2.1. The browser software used;

4.2.2.2. IP address;

4.2.2.3. Date and time of activities while visiting the website;

4.2.2.4. URLs of internal pages visited; and

4.2.2.5. Referrers.

4.3. If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, specific services on this website may not be available.

Security

5.1. Mossel Bay Retirement and Lifestyle Village takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party.

Links to other websites

6.1. Mossel Bay Retirement and Lifestyle Village has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided, and Mossel Bay Retirement and Lifestyle Village strongly recommends that you review the Privacy Notice of any website you visit before using it further.

Queries

7.1. If you have any queries about this Privacy Notice please contact us by using the online form.